Suited And Ember
Legal

Privacy Policy

Welcome to Suited And Ember. This privacy policy explains how Suited And Ember collects, uses, and protects your personal information when you visit our restaurant, use our website, or participate in our offline poker events.

We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy applies to all interactions with our venue, including dining reservations and poker lounge activities. By using our services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, such as your name, contact details, and payment information when making reservations or registering for poker events.

  • Contact information: name, email address, phone number.
  • Reservation details: date, time, party size, dietary requirements.
  • Poker event registration: name, contact, and any tournament preferences.
  • Payment information: processed securely, not stored on our servers.
  • Website usage data: cookies, IP address, browser type (see our Cookie Policy).

How We Use Your Information

We use your information to provide and improve our services, including managing reservations, organizing poker events, and communicating with you about your bookings.

  • To process and confirm dining reservations.
  • To register you for poker tournaments and Hold'em nights.
  • To send you important updates about your bookings or events.
  • To respond to your inquiries and provide customer support.
  • To improve our website and services based on usage patterns.
  • To comply with legal obligations.

We do not use your personal information for marketing purposes without your explicit consent.

Sharing of Information

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website, processing payments, or managing reservations, under strict confidentiality agreements.

  • Payment processors for secure transactions.
  • Reservation management systems.
  • IT and hosting providers.
  • Legal authorities if required by law.
  • No sharing with third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • Encryption of data in transit and at rest.
  • Access controls and authentication for staff.
  • Regular security assessments.
  • Secure payment processing via PCI-compliant providers.
  • Physical security at our venue for paper records.

Your Rights

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out-of-date.

  • You may request access by contacting us using the details below.
  • We will respond to requests within a reasonable timeframe.
  • You may also request deletion of your information, subject to legal obligations.
  • You can opt out of marketing communications at any time.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control cookies through your browser settings.

  • Essential cookies for site functionality.
  • Analytics cookies to understand usage (with consent).
  • No third-party advertising cookies.
  • Refer to our Cookie Policy for detailed information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated effective date.

Material changes will be communicated via email or prominent notice on our website. Continued use of our services after changes constitutes acceptance.

Effective date: 1 January 2025

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at: